FAQ
Our FAQ page is designed to address your most common questions with clarity and insight, ensuring you have all the information you need at your fingertips. It's a comprehensive resource for understanding our services, processes, and the principles that guide our commitment to your wellness journey.
​
Please click here to verify your BMI to see.
Currently, Optimum Health Med is available to individuals who meet the following criteria: Who are not pregnant or breastfeeding, Who do not have an active substance abuse problem, an active eating disorder (e.g., anorexia or bulimia), cancer, recent bariatric surgery (within the past 18 months), active gallbladder disease, a history of pancreatitis in the past six months, or a history of medullary thyroid cancer (MEN syndrome) and who live in the United States.
Frequently Asked Questions
Who is eligible to join Optimum Health Med?
The American Board of Obesity Medicine recommends treatment guidelines for patients with a BMI>30 and those with a co-morbidity(weight-related) with a BMI>27.
The following are considered 'co-morbidities' by the American Board of Obesity Medicine.
- High cholesterol
- Fatty Liver Disease
- High Blood Pressure
- Obstructive sleep apnea
- Pre-diabetes/ Type 2 Diabetes / Hba1c above 5.7
Do I need lab work before starting up :
No, but we highly recommend a bloodwork panel within the last 6-12 months; we do offer for a one-time fee of $399 an in-office or in-home lab service. We can discuss this in your initial consultation.
What is GLP-1?
GLP-1 activates GLP-1 receptors in the pancreas, enhancing insulin secretion and reducing glucagon release. This reaction leads to glucose homeostasis, which triggers your body to burn fat for energy.
Are there side effects associated with GLP-1?
Nausea is the most common side effect. Additional side effects include headaches, abdominal pain, and constipation. Our providers start everyone off at a low dose to reduce side effects and increase the dosage as needed.
How does it work?
GLP-1 helps to balance out hormone levels and, in doing so, helps regulate sugar levels and curb appetite. It helps patients adhere to a reduced-calorie diet and lose weight when used with lifestyle changes. Additionally, studies show that it may lower the risk of cardiovascular disease (heart attack or stroke) and can improve mental health.
How do I sign up for Optimum Health Med?
STEP 1: Place your order online. After you've paid for the program, you must complete your medical questionnaire about your health and weight loss goals; the questionnaire will be emailed once the purchase is complete. Please be sure to complete it entirely; if you still need to, please contact us. STEP 2: Connect with your physician—no need to wait weeks or months to get an appointment with your medical specialist. Speak to your physician via our HIPAA-compliant telehealth platform. STEP 3: Medication shipped to your door. Once your doctor writes your prescription, your medication is dispensed by a pharmacist and shipped directly to your door (5-10 business days due to high volume). STEP 4: Ongoing Support. You can chat with our team or your provider to ask questions anytime!
When will I receive my product?
Once we have one of our providers review your intake form (Intake form needs to be completed) and deem you eligible, we can confirm shipping. The pharmacy takes about 5-10 business days due to high volume, and it is shipped expedited for processing.
Who is eligible to join Optimum Health Med?
Currently, Optimum Health Med is available to individuals who meet the following criteria: Who are not pregnant or breastfeeding, Who do not have an active substance abuse problem, an active eating disorder (e.g., anorexia or bulimia), cancer, recent bariatric surgery (within the past 18 months), active gallbladder disease, a history of pancreatitis in the past six months, or a history of medullary thyroid cancer (MEN syndrome) Who live in the United States Eligibility to be confirmed via consultation with Optimum Health Med providers.
Do I need a lab workup before starting?
No, but our team of providers will determine if labs are needed. Our team will make its recommendations at the time of your first consultation.
What can I expect during the virtual consultation?
Your Optimum Health Med provider will review your medical and discuss. During your consultation, our providers will discuss the program’s benefits and answer any questions that you may have.
What does insurance cover?
No, we do not accept insurance at this time.
Do we accept HSA or FSA?
Yes, both HSA and FSA are accepted.
What is your cancellation policy?
You can cancel at any time by emailing us. There are no refunds for any partial product that has already been shipped or is in the process of shipping.
How do I cancel my subscription?
You can cancel by sending an email to either alan@optimumhealthutah.com or darlene@optimumhealthutah.com.
How do I update my shipping address?
You can update by sending an email to either alan@optimumhealthutah.com or darlene@optimumhealthutah.com. Remember, once medication has been shipped, it is out of our control, and no refunds will be issued.